Terms & Conditions
ReMar Review provides a personalized subscription service that allows our users to access educational content (“ReMar Review content”) over the Internet on certain Internet-connected TV’s, computers and other devices.
YOU AGREE TO THE ARBITRATION AGREEMENT AND CLASS ACTION WAIVER DESCRIBED IN SECTION 7 TO RESOLVE ANY DISPUTES WITH REMAR REVIEW (EXCEPT FOR MATTERS THAT MAY BE TAKEN TO SMALL CLAIMS COURT).
1.1. After your initial subscription agreement has expired, your ReMar Review subscription will continue and automatically renew until terminated. The current renewal rate is $50 for an additional 30 days of access. To use the full ReMar Review service you must have Internet access and an electronic device and provide us with one or more Payment Methods. “Payment Method” means a current, valid, accepted method of payment, as may be updated from time to time and which may include payment through your account with a third party. You must cancel your subscription before it renews in order to avoid billing of the subscription fees for the next billing cycle to your Payment Method (see “Cancellation” below).
1.2. We may offer a number of subscription plans. Some subscription plans may have differing conditions and limitations, which will be disclosed at your sign-up or in other communications made available to you. You can find specific details regarding your ReMar Review subscription by logging into your account, reviewing your account creation email, or contacting or our support staff via email at Support@ReMarReview.com.
2. Promotional Offers.
We may from time to time offer special promotional offers, plans or subscriptions (“Offers”). Offer eligibility is determined by ReMar Review at its sole discretion and we reserve the right to revoke an Offer and put your account on hold in the event that we determine you are not eligible. Existing or recent members of ReMar Review may not be eligible for certain introductory Offers. We may use information such as device ID, method of payment or an account email address used with an existing or recent ReMar Review subscription to determine Offer eligibility. The eligibility requirements and other limitations and conditions will be disclosed when you sign-up for the Offer or in other communications made available to you.
3. Billing and Cancellation
3.1. Billing Cycle. The subscription fee for the ReMar Review service and any other charges you may incur in connection with your use of the service, such as taxes, shipping fees (not including custom fees), and possible transaction fees, will be charged to your Payment Method on the specific payment date indicated on the “Account” page. The length of your billing cycle will depend on the type of subscription that you choose when you signed up for the service. Subscription fees are fully earned upon payment. In some cases your payment date may change, for example if your Payment Method has not successfully settled, when you change your subscription plan or if your paid subscription began on a day not contained in a given month. Log into your account and click on the “Billing details” link on the “Account” page to see your next payment date. We may authorize your Payment Method in anticipation of subscription or service-related charges through various methods, including authorizing it up to approximately three months of service as soon as you register. If you are renewing a previous account you may do so on a monthly basis if given permission by the company. If you signed up for ReMar Review using your account with a third party as a Payment Method, you can find the billing information about your ReMar Review subscription by visiting your account with the applicable third party.
3.2. Payment Methods. To use the ReMar Review service you must provide one or more Payment Methods. You authorize us to charge any Payment Method associated to your account in case your primary Payment Method is declined or no longer available to us for payment of your subscription fee. You remain responsible for any uncollected amounts. If a payment is not successfully settled, due to expiration, insufficient funds, or otherwise, and you do not cancel your account, we may suspend your access to the service until we have successfully charged a valid Payment Method. For some Payment Methods, the issuer may charge you certain fees, such as foreign transaction fees or other fees relating to the processing of your Payment Method. Check with your Payment Method service provider for details.
3.3 Updating your Payment Methods. You can update your Payment Methods by going to the “Account” page. We may also update your Payment Methods using information provided by the payment service providers. Following any update, you authorize us to continue to charge the applicable Payment Method(s).
3.4. Cancellation. You can cancel your ReMar Review subscription at any time, and you will continue to have access to the ReMar Review service through the end of your billing period. To cancel, go to the “My Account” page in your account settings and follow the instructions for cancellation. If you cancel your subscription, your account will automatically close at the end of your current billing period. To see when your account will close, click “Billing details” on the “Account” page. If you signed up for ReMar Review using your account with a third party as a Payment Method and wish to cancel your ReMar Review subscription, you may need to do so through that third party, for example by visiting your account with the applicable third party and turning off auto-renew, or unsubscribing from the ReMar Review service through that third party.
3.6. No Refunds. Payments are nonrefundable and there are no refunds or credits for partially used subscription periods. Following any cancellation, however, you will continue to have access to the service through the end of your current billing period. At any time, and for any reason, we may provide a refund, discount, or other consideration to some or all of our members (“credits”). The amount and form of such refunds, and the decision to provide them, are at our sole and absolute discretion. The provision of exchanges in one instance does not entitle you to credits in the future for similar instances, nor does it obligate us to provide credits in the future, under any circumstance.
4. ReMar Review Service
4.2. The ReMar Review service and any content accessed through our service are for your personal and non-commercial use only and may not be shared with individuals who do not have an active ReMar Review account. During your ReMar Review subscription, we grant you a limited, non-exclusive, non-transferable right to access the ReMar Review service and ReMar Review content through the service. Except for the foregoing, no right, title or interest shall be transferred to you. You agree not to use the service for public performance or public distribution.
4.3. You may access ReMar Review content primarily within the country in which you have established your account and only in geographic locations where internet service is available. The content provided requires internet access and we are not required to provide offline access to our content or platform.
4.4. The ReMar Review service, including the content library, is regularly updated. In addition, we continually test various aspects of our service, including but not limited to our websites, user interfaces, promotional features and availability of ReMar Review content.
4.5. Some ReMar Review content (“File Fault material, lesson PDFs”) is available for temporary download and offline viewing on certain supported devices. The documents are still owned by ReMar Review and all rights reserved.
4.7. The quality of the display of the ReMar Review content may vary from device to device, and may be affected by a variety of factors, such as your location, the bandwidth available through and/or speed of your Internet connection. HD, Ultra HD and HDR availability is subject to your Internet service and device capabilities. Not all content is available in all formats, such as HD, Ultra HD or HDR and not all plans allow you to receive content in all formats. Default playback settings on cellular networks exclude HD, Ultra HD and HDR content. The minimum connection speed for SD quality is 1.0 Mbps; however, we recommend a faster connection for improved video quality. A download speed of at least 3.0 Mbps per stream is recommended to receive HD content (defined as a resolution of 720p or higher). A download speed of at least 15.0 Mbps per stream is recommended to receive Ultra HD (defined as a resolution of 4K or higher). You are responsible for all Internet access charges. Please check with your Internet provider for information on possible Internet data usage charges. ReMar Review makes no representations or warranties about the quality of your watching experience on your display. The time it takes to begin watching ReMar Review content will vary based on a number of factors, including your location, available bandwidth at the time, the ReMar Review content you have selected and the configuration of your electronic device.
4.8. The ReMar Review software is developed by, or for, ReMar Review and may solely be used for authorized streaming and to access content from ReMar Review through electronic compatible devices. This software may vary by device and medium, and functionalities may also differ between devices. By using our service, you agree to receive, without further notice or prompting, updated versions of the ReMar Review and related third-party software. If you do not accept the foregoing terms, do not use our service.
4.9. By using our service, you agree to look solely to the entity that manufactured and/or sold you the electronic device for any issues related to the device and its compatibility with the ReMar Review service. We do not take responsibility or otherwise warrant the performance of electronic devices, including the continued compatibility with our service.
5.0 As a part of the training platform physical books may be shipped to the address provided during signups. The company will make the best effort to provide the faster shipping service provider to deliver the books to the customer. There is no guarantee of an exact delivery date. Tracking information will be sent to the customer electronically to monitor products. The company is responsible for shipping the accurate amount of books the customer has ordered and paid for.
If an error has occurred with the mailing address due to the fault of the customer which has caused the physical books to be shipped to an incorrect address. It is the responsibility of the client to purchase a replacement book if the original item can not be retrieved.
The condition of the book upon arrival is not the responsibility of ReMar Review but should be resolved with the mail handling company.
5. Passwords and Account Access. The member who created the ReMar Review account and whose Payment Method is charged (the “Account Owner”) is responsible for any activity that occurs through the ReMar Review account. To maintain control over the account and prevent anyone from accessing the account (which could include information on viewing history for the account), the Account Owner should maintain control over the ReMar Review ready devices that are used to access the service and not reveal the password or details of the Payment Method associated to the account to anyone. You are responsible for updating and maintaining the accuracy of the information you provide to us relating to your account. We can terminate your account or place your account on hold in order to protect you, ReMar Review or our partners from identity theft or other fraudulent activity. ReMar Review is not obligated to credit or discount a subscription for holds placed on the account by either a representative of ReMar Review or by the automated processes of ReMar Review. If your ReMar Review ready device is sold, lost or stolen, please deactivate the ReMar Review ready device. If you fail to log out or deactivate your device, subsequent users may access the ReMar Review service through your account and may be able to access certain of your account information.
6. Disclaimers of Warranties and Limitations on Liability
6.1. THE REMAR REVIEW SERVICE AND ALL CONTENT AND SOFTWARE ASSOCIATED THEREWITH, OR ANY OTHER FEATURES OR FUNCTIONALITIES ASSOCIATED WITH THE REMAR REVIEW SERVICE, ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. REMAR REVIEW DOES NOT GUARANTEE, REPRESENT, OR WARRANT THAT YOUR USE OF THE REMAR REVIEW SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE. REMAR REVIEW SPECIFICALLY DISCLAIMS LIABILITY FOR THE USE OF APPLICATIONS, REMAR REVIEW READY DEVICES, AND REMAR REVIEW SOFTWARE (INCLUDING THEIR CONTINUING COMPATIBILITY WITH OUR SERVICE).
6.2. TO THE EXTENT PERMISSIBLE UNDER APPLICABLE LAWS, IN NO EVENT SHALL REMAR REVIEW, OR ITS SUBSIDIARIES OR ANY OF THEIR SHAREHOLDERS, DIRECTORS, OFFICERS, EMPLOYEES OR LICENSORS BE LIABLE (JOINTLY OR SEVERALLY) TO YOU FOR PERSONAL INJURY OR ANY SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR ANY DAMAGES WHATSOEVER.
6.3. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR CERTAIN TYPES OF DAMAGES. THEREFORE, SOME OF THE ABOVE LIMITATIONS IN THIS SECTION MAY NOT APPLY TO YOU.
7. Arbitration Agreement
7.2. If you elect to seek arbitration or file a small claim court action, you must first send to ReMar Review, a written Notice of your claim (“Notice”). The Notice to ReMar Review must be emailed to email@example.com ReMar Review, S-corp., (“Notice Address”). If ReMar Review initiates arbitration, it will send a written Notice to the email address used for your subscription account. A Notice, whether sent by you or by ReMar Review, must (a) describe the nature and basis of the claim or dispute; and (b) set forth the specific relief sought (“Demand”). If ReMar Review and you do not reach an agreement to resolve the claim within 30 days after the Notice is received, you or ReMar Review may commence an arbitration proceeding or file a claim in small claims court.
7.3. You may download or copy a form Notice and a form to initiate arbitration at www.adr.org. If you are required to pay a filing fee, after ReMar Review receives notice at the Notice Address that you have commenced arbitration, ReMar Review will reimburse you for your payment of the filing fee, unless your claim is for greater than US$ 1,500, in which event you will be responsible for filing fees.
7.4. The arbitration will be governed by the Consumer Arbitration Rules (the “AAA Rules”) of the American Arbitration Association (“AAA”), as modified by this Agreement, and will be administered by the AAA. The AAA Rules and Forms are available online at www.adr.org, by calling the AAA at 1-800-778-7879, or by writing to the Notice Address. The arbitrator is bound by the terms of this Agreement. All issues are for the arbitrator to decide, including issues relating to the scope and enforceability of this arbitration agreement. Unless ReMar Review and you agree otherwise, any arbitration hearings will take place in the county (or parish) of your residence. The arbitrator’s award shall be final and binding on all parties, except (1) for judicial review expressly permitted by law or (2) if the arbitrator’s award includes an award of injunctive relief against a party, in which case that party shall have the right to seek judicial review of the injunctive relief in a court of competent jurisdiction that shall not be bound by the arbitrator’s application or conclusions of law.
7.5. If your claim is for US$1,000 or less, we agree that you may choose whether the arbitration will be conducted solely on the basis of documents submitted to the arbitrator, through a telephonic hearing, or by an in-person hearing as established by the AAA Rules. If your claim exceeds US$5,000, the right to a hearing will be determined by the AAA Rules. Regardless of the manner in which the arbitration is conducted, the arbitrator shall issue a reasoned written decision explaining the essential findings and conclusions on which the award is based. If the arbitrator issues you an award that is greater than the value of ReMar Review’s last written settlement offer made before an arbitrator was selected (or if ReMar Review did not make a settlement offer before an arbitrator was selected), then ReMar Review will pay you the amount of the award or US$1,000, whichever is greater. Except as expressly set forth herein, the payment of all filing, administration and arbitrator fees will be governed by the AAA Rules.
7.6. YOU AND REMAR REVIEW AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Further, unless both you and ReMar Review agree otherwise, the arbitrator may not consolidate more than one person’s claims with your claims, and may not otherwise preside over any form of a representative or class proceeding. If this specific provision is found to be unenforceable, then the entirety of this arbitration provision shall be null and void.
8.2. Unsolicited Materials. ReMar Review does not accept unsolicited materials or ideas for ReMar Review content, and is not responsible for the similarity of any of its content or programming in any media to materials or ideas transmitted to ReMar Review. Should you send any unsolicited materials or ideas, you do so with the understanding that no additional consideration of any sort will be provided to you, and you are waiving any claim against ReMar Review and its affiliates regarding the use of such materials and ideas, even if material or an idea is used that is substantially similar to the material or idea you sent.
8.3. Feedback. ReMar Review is free to use any comments, information, ideas, concepts, reviews, testimonial videos or techniques or any other material contained in any communication you may send to us (“Feedback”), including responses to questionnaires or through postings to the ReMar Review service, including our websites and user interfaces, worldwide and in perpetuity without further compensation, acknowledgement or payment to you for any purpose whatsoever including, but not limited to, developing, manufacturing and marketing products and creating, modifying or improving the ReMar Review service. In addition, you agree not to enforce any “moral rights” in and to the Feedback, to the extent permitted by applicable law.
8.7. Communication Preferences. We will send you information relating to your account and study updates (e.g. payment authorizations, invoices, changes in password or Payment Method, confirmation messages, updates, notices, and marketing materials) in electronic form only, for example via SMS, MMS, and emails to your email address and or phone number provided during registration. You agree that any notices, agreements, disclosures or other communications that we send to you electronically will satisfy any legal communication requirements, including that such communications be in writing.
Last Updated: January 25, 2022